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Troubleshooting

tip

Check the container logs to diagnose issues:

docker compose logs -f

Or for a specific service:

docker compose logs -f gateway

Common troubles​

Containers fail to start

Check that all required environment variables are set in your .env file and that Docker Compose can read them:

docker compose config
GPU not available in container

Verify the NVIDIA Container Toolkit is installed correctly:

docker run --rm --gpus all nvidia/cuda:12.0-base nvidia-smi

If this fails, reinstall the NVIDIA Container Toolkit and restart Docker:

sudo systemctl restart docker
DICOM studies are not being received
  • Verify the SCP port is accessible from your PACS: telnet <server-ip> 104
  • Check the PACS AE configuration in the Configuration Guide
  • Ensure the firewall allows inbound traffic on the configured port
Processed images are not returned to PACS
  • Verify the Storage Destination settings (IP, port, AET) in the Configuration Guide
  • Confirm the PACS is accepting C-STORE requests from the Gateway's AET
  • Check container logs for connection errors